SnapiFood & hospitality · Logistics & mobility · Retail & eCommerce · South Africa

Snapi: one super app for food, grocery, pharmacy and courier delivery

A multi-service delivery super app for South Africa: food, groceries, pharmacy, home-cooked meals and courier in one app, with separate vendor and delivery-partner apps and an operations admin.

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3 published apps: Customer app, Vendor and store app, Delivery partner app · See all apps

ClientSnapi

IndustryFood & hospitality, Logistics & mobility, Retail & eCommerce

MarketSouth Africa

PlatformsiOS, Android, Web, Admin panel

Built onFood Delivery App, Grocery Delivery App, Logistics Solution

The challenge

Snapi wanted one brand for everything a household orders: restaurant food, groceries, pharmacy items, home-cooked meals and parcels. Each service has its own catalogue, prep times, delivery rules and partners, yet customers expect one cart, one wallet and one place to track every order.

How we built it

We designed the platform as one marketplace with service verticals on top. Customers move between Eat, Heal and Move in the same app; vendors run their store, menu and orders from a dedicated vendor app; delivery partners receive, navigate and complete jobs in their own app; and the operations team manages vendors, zones, fees and payouts from one admin panel.

What we delivered

Every app and tool, built by one team.

01
Customer super app
Food, groceries, pharmacy, home-cooked meals and courier in one app, with search, carts, live tracking, saved addresses and order history.
02
Vendor app
Store profile, menus and catalogues, opening hours, order acceptance and preparation status.
03
Delivery partner app
Job offers, navigation, pickup and drop-off confirmation and earnings.
04
Operations admin
Web admin to manage vendors, delivery partners and orders.
05
Published apps
All three apps released on the App Store and Google Play under Appsums Technologies.