Insurance platform
Digital insurance, from quote to claim.
A customer app, an agent and broker portal and policy administration covering products, rating rules, quotes, issuance, renewals, payments and claims, for licensed insurers, brokers and insurtechs.
- ISO 9001 certified
- iOS, Android and web
- Launched under your brand
Live product tour
Watch the whole flow, end to end.
One real journey across 3 roles. It plays on its own; tap any step or role to explore.
Illustrative screens with sample data. Your platform carries your own brand.
In short
What is insurance software?
Insurance software digitises the policy lifecycle: customers get quotes and buy policies online, agents and brokers sell and service clients, and insurers configure products, rating rules, renewals and claims. Appsums builds and configures it for licensed insurers, brokers and insurtech companies, integrated with core systems and payment providers.
- Apps included
- Customer app, agent portal, policy administration
- Lines
- Motor, health, travel, home and more
- Lifecycle
- Quote, issue, renew, claim
- Platforms
- iOS, Android and web
- Demo
- Free, live walkthrough
Business challenges
The problems it solves, and how.
What holds insurance software businesses back today, and what changes when you run on this platform.
-
01
The challenge
Quotes take days
Underwriters re-key details from forms and emails.
How the platform solves it
Instant online quotes from configurable rating rules.
-
02
The challenge
Renewals are missed
Customers lapse because nobody reminded them.
How the platform solves it
Automatic renewal offers, reminders and one-tap payment.
-
03
The challenge
Claims frustrate customers
Paper forms and no visibility of progress.
How the platform solves it
Digital claims with photos, documents and live status updates.
-
04
The challenge
Agents work from spreadsheets
No single view of clients, policies and commissions.
How the platform solves it
An agent portal with quoting, issuance, client records and commissions.
-
05
The challenge
New products take months
Every change needs core-system development.
How the platform solves it
A product configurator for coverages, rating factors and documents.
The platform
Every app you need, on one platform.
Every user gets an app made for their job, all running on the same backend, data and rules.
-
Customer app
iOS, Android and webGet quotes, buy policies, renew, pay and file claims.
- Instant quotes
- Buy and pay online
- Digital policy documents
- Renewals
- Claims with photos
- Support chat
-
Agent and broker portal
Web and tabletQuote, issue and manage client policies and commissions.
- Quote and compare
- Issue policies
- Client records
- Renewal pipeline
- Commissions
- Document generation
-
Policy administration
WebProducts, rating rules, underwriting, claims and reports.
- Product configurator
- Rating rules
- Underwriting referrals
- Claims handling
- Payments and refunds
- Reports
Illustrative screens. See every app working together in the live tour.
Features
Everything you need to run and grow.
Built-in features across the whole platform. Anything missing for your market, our engineers add.
-
Products
- Coverage and add-on builder
- Rating factors
- Document templates
- Product versions
- Multi-line support
-
Sales
- Instant quotes
- Comparison
- Online purchase
- Agent and broker channels
- Embedded insurance APIs
-
Policy servicing
- Endorsements
- Renewals
- Cancellations and refunds
- Instalments
- Certificates
-
Claims
- First notice of loss
- Photos and documents
- Assessor workflows
- Approvals
- Payouts
-
Compliance
- Audit trail
- Maker-checker approvals
- Data retention
- Consent records
- Regulator reports
-
Reports
- Premiums by product and channel
- Loss ratio
- Renewal rate
- Claims turnaround
- Agent performance
Solution architecture
Enterprise architecture, built to scale.
A modular, API-first platform: each layer scales on its own, and new apps, markets or partners plug in without a rebuild.
- Modular servicesScale busy parts like ordering or payments independently
- API-firstDocumented APIs for partners, POS, ERP and new channels
- Secure by designEncryption, role-based access and full audit logs
- Your cloud, your regionDeploy where your data rules require
-
Channels
- Customer apps for iOS and Android
- Web
- Agent and broker portal
- Partner APIs
-
Experience APIs
- Quotes
- Purchase
- Policies
- Claims
- Payments
- Notifications
-
Core services
- Product configurator
- Rating engine
- Policy administration
- Claims
- Billing
-
Data and analytics
- Policy database
- Document store
- Reporting warehouse
-
Integrations
- Core insurance systems
- Payment gateways
- Vehicle and identity data
- Reinsurers
-
Cloud and security
- Encrypted storage
- Role-based access
- Audit logs
- In-region hosting
Technology and integrations
Proven technology, ready-made connections.
Popular, well-supported technology that is easy to scale and hire for, connected to the payment, maps and messaging partners your market uses.
Technology stack
- Mobile apps
- FlutterKotlinSwift
- Web and admin
- ReactNext.jsTypeScript
- Backend
- JavaSpring BootNode.js
- Data
- PostgreSQLRedisKafka
- Cloud
- AWSGoogle CloudDockerKubernetes
- Documents
- PDF generatione-signature
Integrations
- Core systems
- Existing policy and claims systems through APIs
- Payments
- Card gatewaysBank transfersInstalment providers
- Data
- Vehicle registriesIdentity and credit checks where permitted
- Documents
- E-signaturePDF generationEmail and SMS
- Partners
- BanksCar dealers and travel sites through embedded APIs
Make it yours
Your business model, your configuration.
Choose how you earn, then set the platform up for your brand, market and rules, without custom code for the basics.
Ways to earn
- Direct digital sales
Sell policies online without broker commission.
- Agent and broker networks
Commission-based distribution through your portal.
- Embedded insurance
Partners sell your products at their checkout.
- Renewals and cross-sell
Higher retention and add-on products.
- Platform licensing
Brokers license the platform for their own clients.
What you can configure
- Your brand, colours, app name and store listings
- Products, coverages and add-ons
- Rating factors and underwriting rules
- Document templates and wording
- Agent, broker and commission structures
- Languages, including Arabic right-to-left
- Currencies, taxes and payment methods
- Claims workflows and approval limits
- Custom features, AI and integrations on request
Launch path
From demo to launch, step by step.
One accountable team takes you from the first demo to a live, supported platform.
- 1
Free demo
See the customer, agent and administration apps working end to end.
- 2
Plan and scope
Agree products, markets, integrations and branding.
- 3
Brand and configure
Your brand, rules, pricing and languages.
- 4
Integrate and test
Core systems, payments and documents connected and tested on real devices.
- 5
Launch
Apps published to your App Store and Google Play accounts.
- 6
Grow
New markets, features and support from the same team.
Who it is for
Built for businesses like yours.
The same platform, set up differently for each kind of operator.
Insurers
Sell and service policies digitally.
Brokers
Quote and manage clients across insurers.
Insurtech startups
Launch new products on a ready-built core.
Banks and lenders
Offer bancassurance at the point of sale.
Car dealers and travel companies
Embed insurance in your checkout.
Why Appsums
Engineered by a team that stays after launch.
The same engineers who configure your platform monitor it, support it and add new features as your business grows, under an ISO 9001 certified process.
- 15+
- years in IT
- 8+
- years as Appsums
- 100+
- clients
- 25
- countries
Client projects
Built on this platform, live with clients.
Products we have delivered with this solution and its patterns. All related work
Client voice
What our clients say.
In their own words, from the founders and leaders we build for. All reviews
- 5.0 Clutch · 10 reviews Checked 28 October 2026
- 4.9 GoodFirms · 12 reviews Checked 28 October 2026
- 5.0 The Manifest · 9 reviews Checked 27 October 2026
Long-term partnerships
Work such as Thara Profintech's investment platform in Kuwait continues as an ongoing engineering partnership, release after release.
Clients across regions
Delivery for clients in the GCC, Africa, Asia, Europe and North America.
References on request
During evaluation we arrange conversations with clients in similar sectors.
Security and trust
Security, privacy and IP built into how we work.
Security by design
- Secure architecture and code reviews
- Encryption in transit and at rest
- Vulnerability checks before release
- Dependencies kept up to date
Data protection
- Least-privilege, role-based access
- Separate test and live environments
- Hosting in the region you choose
- Credentials handed back at the end
Contracts and IP
- NDA signed before detailed talks
- You own all code, designs and data
- Clear scope and statements of work
- Confidentiality for every team member
Quality and governance
- ISO 9001 certified quality management
- Documented, audited processes
- Progress and risk reports every sprint
- Release checklists and sign-off
ISO 9001 certified. Quality you can rely on.
Our quality management system is independently certified, so every project follows documented, audited processes from kick-off to support.
Related solutions
Explore related solutions.
Platforms that are often combined with, or built alongside, the insurance software. All solutions
- Loan Lending App Borrower app, credit workspace and loan management for licensed lenders. See the solution
- Digital Wallet Platform Consumer and merchant wallets with P2P, QR payments and bill pay on a double-entry ledger. See the solution
- CRM Software Leads, deals, accounts and tickets with configurable pipelines, automations and reports. See the solution
FAQs
Frequently asked questions.
Anything else about the insurance software? Ask us directly. A real engineer reads every message.
Do you provide the insurance licence?
No. You or your insurance partner hold the licence; we build and run the technology.
Which lines of insurance are supported?
Motor, health, travel, home, life and more, configured through the product builder.
Can it connect to our core insurance system?
Yes. We integrate with existing policy and claims systems through APIs.
How do online quotes work?
Rating rules calculate the premium from the customer's answers, with referrals to underwriters when needed.
Can customers file claims in the app?
Yes. Customers file claims with photos and documents and follow the status in real time.
Does it support agents and brokers?
Yes. A dedicated portal covers quoting, issuance, client records and commissions.
How is data protected?
Encryption, role-based access, audit logs and hosting in the region you require.
Does it support Arabic?
Yes. Arabic right-to-left, multiple languages and currencies are supported.
Will the apps be under our brand?
Yes. They carry your name and branding and are published on your own app store accounts.
How much does it cost?
It depends on apps, markets and integrations. After the demo we share a clear proposal with options to fit your plans.