QualitasHealthcare · Malaysia
Qualitas: telehealth app
A telehealth app for a medical group in Malaysia, letting patients consult doctors online from their phone.
Typical features
What a product like this includes.
Core capabilities of products like Qualitas, from our Telehealth Platform. The exact scope is agreed for every project. See the Telehealth Platform
- 01
Booking
- Search by specialty and language
- Instant and scheduled visits
- Waiting room
- Reminders
- 02
Consultations
- Secure video and audio
- Chat and file sharing
- Screen sharing
- Interpreter support
- 03
Clinical
- Notes and templates
- E-prescriptions
- Lab and imaging orders
- Referrals
- 04
Payments and insurance
- In-app payment
- Packages and subscriptions
- Insurance eligibility
- Claims
- 05
Privacy and security
- Encryption in transit and at rest
- Consent records
- Access logs
- Data residency
- 06
Reports
- Consultations by specialty
- Wait times
- Practitioner utilisation
- Revenue
Industry context
What we design for in healthcare.
The constraints every product in this sector has to handle. Healthcare
- 01
The challenge
Sensitive data everywhere
Patient information leaks through shared logins, spreadsheets and chat apps.
How we design for it
Role-based access, consent records, encryption and audit logs on every view and change of patient data.
- 02
The challenge
No-shows and empty slots
Phone booking and manual reminders leave diaries full of gaps.
How we design for it
Online booking with real availability, automatic reminders, waitlists and easy rescheduling.
- 03
The challenge
Care that stops at the clinic door
Follow-ups, prescriptions and results are handled by phone and paper.
How we design for it
Video consults, secure messaging, e-prescriptions and shared results in the patient app.
Screens
Inside the product.
Screens from the published app. Tap a screen to enlarge it.
Technology
How it is built.
The technologies used to build and run this product.
Technologies used
- Flutter
How we deliver
How we deliver projects like this.
One accountable team from discovery to launch and beyond, with a clear plan, weekly demos and support after go-live.
-
Step 01
Listen
We start with your goals, your users and the systems you already have.
A clear brief we both agree on
-
Step 02
Plan
We agree the team, the scope and the milestones, in writing.
A written plan and quote
-
Step 03
Build
Short sprints with a demo every week or two, so you see real progress.
Working software you can try
-
Step 04
Launch
We test, release and keep a close eye on everything once it is live.
A live, monitored product
-
Step 05
Grow
We stay on to fix, improve and grow the product alongside you.
Steady improvements, release after release
Choose how we work together
Switch models as your needs change. Many clients start with one and move to another.
Fixed scope
You know what you need. We agree the scope, timeline and price before we start.
Best for: Well-defined projectsDedicated team
Developers who work only on your product, as part of your team, for as long as you need them.
Best for: Products that keep growingTime and materials
Pay for the hours worked and change priorities whenever your plans change.
Best for: Ideas that are still taking shape
Solutions and services
Want something like this?
Start from the ready-built platform behind this project, or work with the team and services that built it.
Services behind this work
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