Services
AI engineering services that put AI to work in your business.
From AI agents and chatbots to document automation and private knowledge search, we design, build and run AI that connects to your systems, follows your rules and saves your team real time every week.
- ISO 9001 certified
- NDA on request
- You own the code
6 AI Engineering services
In short
What is AI engineering?
AI engineering is the work of turning AI models into reliable business software. At Appsums that means choosing the right model, connecting it safely to your data and systems, testing it on real cases, and running it in production with monitoring, human approval for sensitive actions and predictable costs.
- Services
- 6 specialist services
- Best for
- Businesses that want AI to answer customers, handle paperwork or help staff work faster
- Ways to work
- Fixed scope, dedicated team or time and materials
- How to start
- A short AI discovery to pick the first use case and measure its value
Our services
AI Engineering services.
6 specialist services under AI Engineering. Take one, or combine several. The same team carries the context from one to the next.
-
AI agents & agentic AI
Agents that act through your systems, with scoped tools and human review.
Explore AI agents & agentic AI -
Generative AI
Content, document and conversational features built on foundation models.
Explore generative AI -
LLM integration & RAG
Language models grounded in your data and served behind your own APIs.
Explore LLM integration & RAG -
MCP development
Model Context Protocol servers that give AI controlled access to your systems.
Explore MCP development -
AI automation
Intelligent workflows that take repetitive work out of operations.
Explore AI automation -
Enterprise AI & AI modernisation
AI introduced into existing products and enterprise systems without a rewrite.
Explore enterprise AI & AI modernisation
Why clients trust us
Real products, real businesses, since 2018.
From startups launching their first app to ministries and global brands, businesses in 25 countries rely on Appsums to build, run and grow their software.
- 15+
- years in IT
- 8+
- years as Appsums
- 100+
- clients
- 25
- countries
Why Appsums
Why choose Appsums for AI Engineering?
An engineering partner you can hold to account, with the experience, processes and people to deliver.
Production, not pilots
We build AI your customers and staff rely on every day, not demos that stall after the first meeting.
Safe by design
Clear limits, human approval for anything sensitive and a full record of every AI action.
Model-independent
OpenAI, Anthropic, Google or open-source: we choose per task and you can switch later.
Works with your systems
AI connects to your CRM, ERP, inbox, WhatsApp and databases without replacing them.
Arabic and English
AI that understands and answers naturally in both languages for Gulf and global users.
ISO 9001 certified delivery
Documented, audited processes from discovery to support.
How we work
How we deliver AI Engineering.
Six clear stages from first call to a product that keeps improving. You always know what is happening, what comes next and what it costs.
- Weekly demosSee real progress, not status reports
- One accountable leadA single person who owns delivery
- Written milestonesScope and budget agreed up front
-
Stage 1 of 6
Discovery and AI mapping
- Find the tasks where AI saves the most time
- Agree goals and success measures
- Check risks and what AI must not do
-
Stage 2 of 6
Data and systems review
- Review data quality and access
- Map the systems AI must connect to
- Plan security and data residency
-
Stage 3 of 6
Design and planning
- Choose models and architecture
- Design guardrails and approvals
- Agree scope, timeline and budget
-
Stage 4 of 6
Build and integrate
- Build the AI feature or agent
- Connect it to your tools and data
- Weekly demos on real examples
-
Stage 5 of 6
Test and launch
- Score accuracy on real cases
- Safety and permission checks
- Phased roll-out to users
-
Stage 6 of 6
Monitor and improve
- Track accuracy, cost and usage
- Alerts for anything unusual
- Regular improvements each month
Hire experts
Hire AI Engineering experts.
Add the right people to your project, full-time or part-time, working your hours and inside your tools.
-
AI engineers
Engineers who build AI features and agents into real products.
- AI agents
- LLM integration
- Python
- APIs
-
LLM and RAG specialists
Specialists who make AI answer accurately from your own data.
- RAG pipelines
- Prompt design
- Model selection
- Evaluation
-
Data engineers
Engineers who prepare and connect the data AI needs.
- Data pipelines
- Vector search
- Data quality
- Integrations
-
MLOps engineers
Engineers who deploy, monitor and scale AI in production.
- Deployment
- Monitoring
- Cost control
- Security
Client voice
What our clients say.
In their own words, from the founders and leaders we build for. All reviews
-
The developers at Appsums did 8 apps for our company so far all published by GooglePlay and the App Store. They are committed, diligent, cost-effective and deliver results quickly. They fix bugs with relentless efficiency and I would highly recommend them if you need an app or website to be custom built.
Dr Richard McMahonCEO / Founder, SwiftDoc Pty Ltd
-
Azad & his co-worker, I found them most technical and prompt in giving solutions to my requirements. They have all guts to go beyond what you think and bring to them. I would definitely recommend this team to go with it.
Ryan KuriakoseCEO / Founder, Orphidia
-
The team delivered beyond my expectation as in the early stages I was little hesitant in choosing this small team for Video Streaming project, but team at appsums proved me wrong by all means. I would simply recommend Appsums to any.
Zaid SameerCEO / Founder, Zee Media
-
We required a complex set of apps to be published in the App Store and Google PlayStore for clients to use worldwide. The apps must talk to a central database and rely on numerous APIs and custom coding which all works seamlessly. The team are very experienced with years of post Graduate experience in computer science and programming. The simple fact is that they deliver and we would not hesitate to use them again for any app coding, web design, SEO, API development, app publishing, debugging, website design and cloud computing, cloud servers, SSL functions, database management and on-going IT support. It is a rare thing indeed to find a company that is as dedicated to your success as the team at Appsums.
Hannah ElmanCFO, SwiftLaw Pty Ltd
-
My experience with AppSums has been from the beginning extremely trustful and transparent, which I think is the key factor when you are outsourcing the development of a product overseas.
Alberto MartinManaging Director, Quiero Inc
-
I contacted the Appsums team a couple of months ago through LinkedIn. I asked them to create and take care of my professional website in UAE. Mr. Azad immediately proved to be competent and available. I definitely recommend Appsums and Mr. Azad to my Colleagues and friends!
Dr Sergio VelantiMD | CEODubai, UAE
-
Working with Appsums technology has been a wonderful experience. They went above and beyond to transform a concept into a reality. We asked them for the world, and they gave us a whole universe.
Sophie SoliminiCEO / FounderToronto, Canada
-
Working with Appsums has been one great experience. They are great in understanding the requirements but what is more important team is very flexible in implementing feedback and doing iteration loops.!
Ivan AndabakCEO / Co-FounderZagreb, Croatia
-
We have provided Appsums a very tight timeline to build an App for our Company and their team exceeded our expectations. They completed my dream Project Couture Singapore in very less time.
Kia LimCEO / Founder, Couture Singapore
-
We’ve been working with them for over 2 years now and we couldn’t be happier with the extreme value they’ve brought to us. Azad and Hashim were by our side throughout all the steps of our Patients Education Mobile App development from beginning discovery phase to screens designs to implementing processes and features, making sure everything was how we intended it every step of the way. They are true Business PARTNERS.
Danish KhanZonal Account Manager, Novo Nordisk
-
I have been connected with the team for a few years and my experience has been really good. I have worked on several projects with the team and every time Azad and his team exceed my expectations. They work great because they share everything transparently and there are never any surprises for me. I continue to work with them on several other projects.
Ankur BhardwajCEO / Founder, Flexus Solutions, LLC
-
I had a product was developed in bad way and I almost lost it but then AppSums team took it over and fixed everything and we are almost finished, my product will see the lights soon inshallah because of them
Areej AlyousefBusiness Demand Manager, Mobily & stcPay
Industries
AI Engineering across industries.
We know the rules, users and systems of the industries we work in, so you spend less time explaining and more time launching.
AI Engineering for
FinTech
KYC checks, dispute intake, customer service agents and fraud signals for banks, wallets and lenders.
Explore FinTechAI Engineering for
Healthcare
Appointment assistants, patient FAQs, summaries and staff knowledge search with strict privacy controls.
Explore HealthcareAI Engineering for
Retail and eCommerce
Shopping assistants, product content, order support and recommendations around the clock.
Explore Retail and eCommerceAI Engineering for
Logistics
Shipment status, exception handling and document processing for dispatch and customs teams.
Explore LogisticsAI Engineering for
Real estate
Lead qualification, viewing bookings and tenant request handling for property teams.
Explore Real estateAI Engineering for
Enterprise and SaaS
Internal assistants, AI search inside your product and workflow automation across departments.
Explore Enterprise and SaaSTechnologies
The technology we build with.
Popular, proven tools that are easy to grow and easy to hire for, so your product is never locked in to us.
Most used for AI Engineering:OpenAIAnthropicGeminiLangChainHugging FacePythonPyTorchAWS
Web and mobile
- React
- Next.js
- Angular
- Vue.js
- TypeScript
- JavaScript
- Tailwind CSS
- Flutter
- Dart
- Swift
- Kotlin
- Jetpack Compose
- Android
- iOS
- Ionic
- Figma
Backend and data
- Node.js
- Express
- NestJS
- Python
- Django
- FastAPI
- PHP
- Laravel
- .NET
- Spring
- GraphQL
- Socket.IO
- MongoDB
- PostgreSQL
- MySQL
- MariaDB
- Redis
- Elasticsearch
- Firebase
- Supabase
- Prisma
Cloud and DevOps
- AWS
- Google Cloud
- DigitalOcean
- Docker
- Kubernetes
- Terraform
- GitHub Actions
- Jenkins
- Nginx
- Grafana
- RabbitMQ
- Kafka
- Jest
- Cypress
- Selenium
- Postman
- Jira
AI and integrations
- OpenAI
- Anthropic
- Gemini
- Llama (Meta)
- LangChain
- Hugging Face
- PyTorch
- TensorFlow
- Ollama
- NumPy
- Pandas
- scikit-learn
- Stripe
- PayPal
- Twilio
- WhatsApp Business
- Google Maps
- Shopify
- WordPress
Security and trust
Security, privacy and IP built into how we work.
Security by design
- Secure architecture and code reviews
- Encryption in transit and at rest
- Vulnerability checks before release
- Dependencies kept up to date
Data protection
- Least-privilege, role-based access
- Separate test and live environments
- Hosting in the region you choose
- Credentials handed back at the end
Contracts and IP
- NDA signed before detailed talks
- You own all code, designs and data
- Clear scope and statements of work
- Confidentiality for every team member
Quality and governance
- ISO 9001 certified quality management
- Documented, audited processes
- Progress and risk reports every sprint
- Release checklists and sign-off
ISO 9001 certified. Quality you can rely on.
Our quality management system is independently certified, so every project follows documented, audited processes from kick-off to support.
Want a head start?
Start from a ready-made solution.
Launch sooner by building on one of our proven solutions, branded as yours and shaped to your market. All solutions
- AI Agent Solutions Task-specific AI agents with tool access, human approvals and monitoring. See the solution
- AI Chatbot Development Chatbots grounded in your content, with human handover and analytics. See the solution
- Workflow Automation Automated workflows across forms, documents, email and business systems. See the solution
Explore more
Explore our full range of services.
Most clients start with one service and add others as they grow. The same team keeps the context.
FAQs
Frequently asked questions.
Anything else about AI Engineering? Ask us directly. A real engineer reads every message.
Where should a business start with AI?
Start with one repetitive, high-volume task that is easy to measure, such as answering common customer questions or reading invoices. We help you choose it in a short discovery and estimate the time saved.
How long does an AI project take?
A focused first AI feature or agent is usually ready to test in a few weeks. Larger, multi-system projects are planned in phases so you see value early.
Is our data safe with AI?
Yes. AI only gets the access it needs, your data is not used to train public models, and we can host in the region you choose. We sign your NDA before we see any data.
Which AI models do you work with?
We work with OpenAI, Anthropic, Google and open-source models, and choose per task on accuracy, cost, speed and data rules. You can switch later without rebuilding.
Can AI work with our existing systems?
Yes. We connect AI to your CRM, ERP, ticketing, databases and messaging through APIs or MCP servers, without replacing what already works.
Do you support AI after launch?
Yes. We monitor accuracy, cost and usage, fix issues and improve the AI every month as part of an ongoing plan.
What does AI engineering cost?
It depends on the use case, volume and integrations. After discovery we share a clear estimate for building and running the AI, with options to fit your budget.