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White-label grocery & quick commerce

Online grocery with picking, slots and substitutions already solved.

Shopper app, picker app, driver app and store admin for supermarkets, dark stores and quick-commerce operators. Accurate baskets, on-time slots and happy repeat customers.

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  • ISO 9001 certified
  • iOS, Android and web
  • Launched under your brand
Illustrative admin dashboard of the grocery delivery platform Illustrative customer app screen Illustrative app screen
Illustrative interface. Branded and configured for each client.

Live product tour

Watch the whole flow, end to end.

One real journey across 4 roles. It plays on its own; tap any step or role to explore.

Illustrative shopper screen: Fill the basket
Shopper · Step 1 of 6 Fill the basket The shopper searches, reorders a saved list and adds weekly items.
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Illustrative screens with sample data. Your platform carries your own brand.

In short

What is a grocery delivery platform?

A grocery delivery platform lets shoppers browse a store's catalogue, choose a delivery slot and pay online, while pickers fill the basket with barcode scanning and substitutions, and drivers deliver on batched routes. Appsums brands and configures it for supermarkets, dark stores and quick-commerce operators.

Apps included
Shopper, picker, driver and store admin
Delivery
Express and scheduled slots
Platforms
iOS, Android and web
Stores
Multi-store and dark-store inventory
Demo
Free, live walkthrough

Business challenges

The problems it solves, and how.

What holds grocery delivery platform businesses back today, and what changes when you run on this platform.

  1. 01

    The challenge

    Out-of-stock items ruin orders

    Customers get missing items and no say in replacements.

    How the platform solves it

    Pickers propose substitutions and shoppers approve them in the app before checkout is final.

  2. 02

    The challenge

    Slots are overbooked

    Too many orders for the riders and pickers you have.

    How the platform solves it

    Capacity-controlled slots per store, with express and scheduled options.

  3. 03

    The challenge

    Picking is slow and error-prone

    Paper lists and walking the store twice.

    How the platform solves it

    Pick lists sorted by aisle with barcode scanning and weight capture.

  4. 04

    The challenge

    Weighted items cause disputes

    Customers are charged estimates that do not match what they receive.

    How the platform solves it

    Prices adjust automatically to the picked weight before final payment.

  5. 05

    The challenge

    Each store has different stock

    A single catalogue promises items a store does not have.

    How the platform solves it

    Inventory, prices and catchment areas are managed per store or dark store.

The platform

Every app you need, on one platform.

Every user gets an app made for their job, all running on the same backend, data and rules.

  • Shopper app

    iOS, Android and web

    Browse, search, build baskets and lists, choose a slot and track delivery.

    • Catalogue search and categories
    • Saved lists and reorder
    • Delivery slots
    • Substitution approval
    • Promotions
    • Live tracking

  • Picker app

    Android handheld

    Pick lists by aisle with barcode scanning, weights and substitutions.

    • Aisle-sorted pick lists
    • Barcode scanning
    • Weighted items
    • Substitution requests
    • Bagging and labels
    • Pick-time tracking

  • Driver app

    Android and iOS

    Batched routes, temperature notes and proof of delivery.

    • Batched routes
    • Navigation
    • Cold-chain notes
    • Proof of delivery
    • Cash collection
    • Earnings

  • Store admin

    Web

    Catalogue, stock, slot capacity, pricing and promotions per store.

    • Catalogue and stock
    • Slot capacity
    • Store catchments
    • Pricing and promotions
    • Picker and driver management
    • Reports

Illustrative screens. See every app working together in the live tour.

Features

Everything you need to run and grow.

Built-in features across the whole platform. Anything missing for your market, our engineers add.

  • Shopping

    • Fast search and filters
    • Categories and brands
    • Lists and reorder
    • Recipes and bundles
    • Subscriptions

  • Slots and delivery

    • Express and scheduled slots
    • Capacity per store
    • Delivery fees and minimums
    • Batched routes
    • Live tracking

  • Picking

    • Aisle-sorted pick lists
    • Barcode scanning
    • Weighted items
    • Substitutions
    • Pick accuracy reports

  • Inventory

    • Multi-store stock
    • Dark-store support
    • POS and ERP sync
    • Low-stock alerts
    • Expiry tracking

  • Marketing

    • Promotions and coupons
    • Loyalty points
    • Personalised offers
    • Push campaigns
    • Free-delivery thresholds

  • Operations

    • Live order board
    • Picker and driver performance
    • Refunds and adjustments
    • Customer support
    • Reports

Solution architecture

Enterprise architecture, built to scale.

A modular, API-first platform: each layer scales on its own, and new apps, markets or partners plug in without a rebuild.

  • Modular servicesScale busy parts like ordering or payments independently
  • API-firstDocumented APIs for partners, POS, ERP and new channels
  • Secure by designEncryption, role-based access and full audit logs
  • Your cloud, your regionDeploy where your data rules require
  1. Channels
    • Shopper apps for iOS and Android
    • Web store
    • Picker app
    • Driver app
    • Store admin
  2. Experience APIs
    • Catalogue and search
    • Basket
    • Slots
    • Checkout
    • Tracking
  3. Core services
    • Orders
    • Inventory
    • Slot capacity
    • Picking
    • Routing
    • Payments
    • Promotions
  4. Data and analytics
    • Transactional database
    • Search index
    • Event stream
    • Reporting warehouse
  5. Integrations
    • POS and ERP
    • Payment gateways
    • Maps and routing
    • SMS and push
  6. Cloud and security
    • Containerised services on AWS or Google Cloud
    • CDN
    • Backups
    • Monitoring

Technology and integrations

Proven technology, ready-made connections.

Popular, well-supported technology that is easy to scale and hire for, connected to the payment, maps and messaging partners your market uses.

Technology stack

Mobile apps
FlutterKotlinFirebase
Web and admin
ReactNext.jsTypeScript
Backend
Node.jsNestJSRedis
Data
PostgreSQLElasticsearch
Cloud
AWSDockerKubernetes
Integrations
StripeGoogle MapsTwilio

Integrations

Payments
StripeHyperpayMADAApple PayGoogle PayM-PesaLocal gateways
Store systems
POS and ERP connectorsBarcode scannersScales
Maps and routing
Google MapsRoute optimisationGeofencing
Messaging
Twilio SMSWhatsApp BusinessEmailPush notifications
Finance
Accounting exportInvoicingVAT rules

Make it yours

Your business model, your configuration.

Choose how you earn, then set the platform up for your brand, market and rules, without custom code for the basics.

Ways to earn

  • Delivery fees

    Charge per delivery, by slot or by distance.

  • Basket margin

    Earn on product sales from your own stores.

  • Subscriptions

    Free-delivery memberships for frequent shoppers.

  • Marketplace commission

    List partner stores and earn on every order.

  • Retail media

    Brands pay for featured placements and promotions.

What you can configure

  • Your brand, colours, app name and store listings
  • Stores, dark stores and catchment areas
  • Slot types, capacity and cut-off times
  • Delivery fees, minimum orders and free-delivery rules
  • Substitution and weighted-item rules
  • Languages, including Arabic right-to-left
  • Currencies, taxes and payment methods
  • Promotions, loyalty and subscriptions
  • Custom features, AI and integrations on request

Launch path

From demo to launch, step by step.

One accountable team takes you from the first demo to a live, supported platform.

Book a free demo
  1. 1

    Free demo

    See the shopper, picker, driver and admin apps working.

  2. 2

    Plan and scope

    Agree stores, catalogue, slots and integrations.

  3. 3

    Brand and configure

    Your brand, stores, slots and pricing.

  4. 4

    Integrate and test

    POS, ERP and payments tested in a real store.

  5. 5

    Launch

    Apps published to your App Store and Google Play accounts.

  6. 6

    Grow

    New stores, features and support from the same team.

Who it is for

Built for businesses like yours.

The same platform, set up differently for each kind of operator.

  • Supermarket chains

    Add online ordering without handing customers to a third-party app.

  • Quick-commerce operators

    Run dark stores with tight slot and picking control.

  • Specialist grocers

    Sell organic, regional or bulk ranges with subscriptions.

  • Pharmacies and convenience

    Add fast delivery for everyday essentials.

  • Wholesalers

    Take B2B orders from shops and restaurants.

Why Appsums

Engineered by a team that stays after launch.

The same engineers who configure your platform monitor it, support it and add new features as your business grows, under an ISO 9001 certified process.

Book a free demoSee our work
15+
years in IT
8+
years as Appsums
100+
clients
25
countries

Client projects

Built on this platform, live with clients.

Products we have delivered with this solution and its patterns. All related work

SnapiFood & hospitality · South Africa Snapi: one super app for food, grocery, pharmacy and courier delivery A multi-service delivery super app for South Africa: food, groceries, pharmacy, home-cooked meals and courier in one app, with separate vendor and… Food Delivery AppGrocery Delivery App View project DI DirectLogistics & mobility Direct: home delivery Arabic home delivery service with customer, driver and store apps. Grocery Delivery AppLogistics Solution View project IM iMonehLogistics & mobility iMoneh: product ordering Product ordering platform with customer, vendor and delivery apps. Grocery Delivery AppE-Commerce Solution View project

Client voice

What our clients say.

In their own words, from the founders and leaders we build for. All reviews

  • The developers at Appsums did 8 apps for our company so far all published by GooglePlay and the App Store. They are committed, diligent, cost-effective and deliver results quickly. They fix bugs with relentless efficiency and I would highly recommend them if you need an app or website to be custom built.

    Dr Richard McMahonCEO / Founder, SwiftDoc Pty Ltd

  • Azad & his co-worker, I found them most technical and prompt in giving solutions to my requirements. They have all guts to go beyond what you think and bring to them. I would definitely recommend this team to go with it.

    Ryan KuriakoseCEO / Founder, Orphidia

  • The team delivered beyond my expectation as in the early stages I was little hesitant in choosing this small team for Video Streaming project, but team at appsums proved me wrong by all means. I would simply recommend Appsums to any.

    Zaid SameerCEO / Founder, Zee Media

  • We required a complex set of apps to be published in the App Store and Google PlayStore for clients to use worldwide. The apps must talk to a central database and rely on numerous APIs and custom coding which all works seamlessly. The team are very experienced with years of post Graduate experience in computer science and programming. The simple fact is that they deliver and we would not hesitate to use them again for any app coding, web design, SEO, API development, app publishing, debugging, website design and cloud computing, cloud servers, SSL functions, database management and on-going IT support. It is a rare thing indeed to find a company that is as dedicated to your success as the team at Appsums.

    Hannah ElmanCFO, SwiftLaw Pty Ltd

  • My experience with AppSums has been from the beginning extremely trustful and transparent, which I think is the key factor when you are outsourcing the development of a product overseas.

    Alberto MartinManaging Director, Quiero Inc

  • I contacted the Appsums team a couple of months ago through LinkedIn. I asked them to create and take care of my professional website in UAE. Mr. Azad immediately proved to be competent and available. I definitely recommend Appsums and Mr. Azad to my Colleagues and friends!

    Dr Sergio VelantiMD | CEODubai, UAE

  • Working with Appsums technology has been a wonderful experience. They went above and beyond to transform a concept into a reality. We asked them for the world, and they gave us a whole universe.

    Sophie SoliminiCEO / FounderToronto, Canada

  • Working with Appsums has been one great experience. They are great in understanding the requirements but what is more important team is very flexible in implementing feedback and doing iteration loops.!

    Ivan AndabakCEO / Co-FounderZagreb, Croatia

  • We have provided Appsums a very tight timeline to build an App for our Company and their team exceeded our expectations. They completed my dream Project Couture Singapore in very less time.

    Kia LimCEO / Founder, Couture Singapore

  • We’ve been working with them for over 2 years now and we couldn’t be happier with the extreme value they’ve brought to us. Azad and Hashim were by our side throughout all the steps of our Patients Education Mobile App development from beginning discovery phase to screens designs to implementing processes and features, making sure everything was how we intended it every step of the way. They are true Business PARTNERS.

    Danish KhanZonal Account Manager, Novo Nordisk

  • I have been connected with the team for a few years and my experience has been really good. I have worked on several projects with the team and every time Azad and his team exceed my expectations. They work great because they share everything transparently and there are never any surprises for me. I continue to work with them on several other projects.

    Ankur BhardwajCEO / Founder, Flexus Solutions, LLC

  • I had a product was developed in bad way and I almost lost it but then AppSums team took it over and fixed everything and we are almost finished, my product will see the lights soon inshallah because of them

    Areej AlyousefBusiness Demand Manager, Mobily & stcPay

Security and trust

Security, privacy and IP built into how we work.

Security by design

  • Secure architecture and code reviews
  • Encryption in transit and at rest
  • Vulnerability checks before release
  • Dependencies kept up to date

Data protection

  • Least-privilege, role-based access
  • Separate test and live environments
  • Hosting in the region you choose
  • Credentials handed back at the end

Contracts and IP

  • NDA signed before detailed talks
  • You own all code, designs and data
  • Clear scope and statements of work
  • Confidentiality for every team member

Quality and governance

  • ISO 9001 certified quality management
  • Documented, audited processes
  • Progress and risk reports every sprint
  • Release checklists and sign-off
ISO9001

ISO 9001 certified. Quality you can rely on.

Our quality management system is independently certified, so every project follows documented, audited processes from kick-off to support.

Related solutions

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Platforms that are often combined with, or built alongside, the grocery delivery platform. All solutions

FAQs

Frequently asked questions.

Anything else about the grocery delivery platform? Ask us directly. A real engineer reads every message.

Ask a question
How are substitutions handled?

When an item is out of stock, the picker proposes a replacement and the shopper approves or rejects it in the app before the order is finalised.

How do weighted items work?

The shopper pays an estimate, and the final amount is adjusted to the picked weight before the payment is captured.

Can it support dark stores and quick commerce?

Yes. Each dark store has its own stock, catchment and express slots.

Can it sync with our POS or ERP?

Yes. We integrate stock, prices and orders with your POS or ERP through their APIs.

How are delivery slots controlled?

You set capacity per slot and store, so orders never exceed what your pickers and drivers can handle.

Can several stores share one app?

Yes. Shoppers see the stock and prices of the store that serves their address.

Which payment methods are supported?

Cards, Apple Pay, Google Pay, wallets, cash on delivery and local gateways.

Does it support Arabic?

Yes. Arabic right-to-left, multiple languages and currencies are supported.

Will the apps be under our brand?

Yes. They carry your name and branding and are published on your own app store accounts.

How much does it cost?

It depends on stores, apps and integrations. After the demo we share a clear proposal.

See the grocery delivery platform in action.

Book a free live demo. We will walk you through every app, discuss your market and share a clear launch plan.

Book a free demo

Or email azad@appsums.com