Club MarriottTravel & tourism · Food & hospitality · South Asia
Club Marriott South Asia: membership app
A hospitality membership app for dining and stay benefits across South Asia, with offers, reservations and membership management.
Typical features
What a product like this includes.
Core capabilities of products like Club Marriott, from our Booking & Reservations Platform. The exact scope is agreed for every project. See the Booking & Reservations Platform
- 01
Availability
- Real-time capacity
- Resources and rooms
- Staff schedules
- Buffers and durations
- 02
Booking
- Instant and request bookings
- Group bookings
- Recurring bookings
- Packages and passes
- 03
Payments
- Deposits and card holds
- Full prepayment
- Cancellation fees
- Refunds
- 04
Engagement
- Reminders by SMS, email and WhatsApp
- Waitlists
- Reviews
- Loyalty and offers
- 05
Venue tools
- Floor plans
- Check-in and no-show marking
- Walk-ins
- Customer notes
- 06
Reports
- Utilisation by venue and resource
- No-show rate
- Revenue and deposits
- Peak times
Industry context
What we design for in food & hospitality.
The constraints every product in this sector has to handle. Food & hospitality
- 01
The challenge
Aggregator commissions
Delivery apps take a large share of every order and own the customer.
How we design for it
Your own branded ordering and delivery, with customer data and loyalty you control.
- 02
The challenge
Orders across too many tablets
Orders arrive on several devices and get missed or delayed in the kitchen.
How we design for it
One kitchen display and order flow for every channel, with prep times and status updates.
- 03
The challenge
Riders and delivery times
Late deliveries and idle riders cost money and ratings.
How we design for it
Automatic rider dispatch, batching and live tracking with accurate ETAs.
Screens
Inside the product.
Screens from the published app. Tap a screen to enlarge it.
Technology
How it is built.
The technologies used to build and run this product.
Technologies used
- Ionic
How we deliver
How we deliver projects like this.
One accountable team from discovery to launch and beyond, with a clear plan, weekly demos and support after go-live.
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Step 01
Listen
We start with your goals, your users and the systems you already have.
A clear brief we both agree on
-
Step 02
Plan
We agree the team, the scope and the milestones, in writing.
A written plan and quote
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Step 03
Build
Short sprints with a demo every week or two, so you see real progress.
Working software you can try
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Step 04
Launch
We test, release and keep a close eye on everything once it is live.
A live, monitored product
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Step 05
Grow
We stay on to fix, improve and grow the product alongside you.
Steady improvements, release after release
Choose how we work together
Switch models as your needs change. Many clients start with one and move to another.
Fixed scope
You know what you need. We agree the scope, timeline and price before we start.
Best for: Well-defined projectsDedicated team
Developers who work only on your product, as part of your team, for as long as you need them.
Best for: Products that keep growingTime and materials
Pay for the hours worked and change priorities whenever your plans change.
Best for: Ideas that are still taking shape
Solutions and services
Want something like this?
Start from the ready-built platform behind this project, or work with the team and services that built it.
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