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Maintenance & Support Services

At Appsums, we understand that launching your mobile app is just the beginning of your journey. That’s why we offer comprehensive maintenance and support services to ensure your app continues to perform optimally and meets the evolving needs of your users.

Maintenance & Support Services Appsums offer

We offer comprehensive maintenance and support services to ensure your app continues to perform optimally and meets the evolving needs of your users.

Regular Updates

We provide regular updates to keep your app aligned with the latest operating system versions, security patches, and industry trends, ensuring optimal performance and compatibility.

Bug Fixing

Our team conducts thorough testing and monitoring to identify and fix any bugs or issues that may arise, minimizing downtime and enhancing user experience.

Performance Optimization

We optimize your app’s performance to ensure fast loading times, smooth navigation, and seamless functionality across devices, enhancing user satisfaction and retention.

Feature Enhancements

Offering expert advice on choosing the right technology stack for your app, ensuring optimal performance.

24/7 Support

Our dedicated support team is available round-the-clock to address any queries, concerns, or issues you may encounter, providing timely assistance and peace of mind.

Technology Stack That Our SaaS Product Developers Use Proficiently

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iOS

Android

Version Control Tools

Database

Cross Platform

Design Tools

Ensuring Your App's Success

Unlock the Full Potential with Our Maintenance & Support Services

Why Choose Appsums for Maintenance & Support?

Proactive Monitoring

We proactively monitor your app's performance and usage metrics to anticipate and address any potential issues before they impact your users.

Expert Guidance

Our experienced team provides expert guidance and recommendations to help you make informed decisions about your app's maintenance and support strategy, maximizing its effectiveness and longevity.

Timely Response

We prioritize customer satisfaction and aim to provide timely responses to all support requests, ensuring minimal disruption to your app's operations.

Continuous Improvement

We believe in continuous improvement and strive to enhance your app's performance, security, and user experience through ongoing maintenance and support efforts.

Long-Term Partnership

Our goal is to build long-term partnerships with our clients, supporting them every step of the way as their app grows and evolves over time.

Our Process

Hereโ€™s our secret recipe for Android development

We combine enchanting design with a human-centric approach and sharp and result-oriented
programming & logic to develop fascinating
apps that can scale to billions of users

Discovery

We help to turn your idea into a plan: define user flows, the product architecture, and select best suited tech stacks.

Prototype

Get your first prototype ready within almost no time. We design a click-thru prototype with tools like Adobe XD and Figma that get the app concept into a clientโ€™s.

Quality Assurance

Our thorough and in-depth QA process includes functional and exploratory testing assures that we deliver a product that works exactly as we planned it to work..

Maintenance & Support

Weโ€™ll help to keep your product up to date, secure and stable at all times.

UI/UX Design

The goal of UI / UX design is to create excellent user experiences making your app interactive, intuitive, and user-friendly.

Development

The development kicks off! We use a sprint-based approach, with planning and demo meetings every other week that gives you great visibility and control over the project.

Launch

When your solution is ready and passed through all the checkboxes for a successful launch, weโ€™ll help you deploy it and handle the tricky app submission process.

Our portfolio speaks for itself...

Our design-first strategy has helped shape the success of these businesses.

Digital engineering, Product development, Maintenance & Support

GymDoctorNow: A Health & Fitness Platform Making Waves in the Industry

Digital engineering, Product development, Maintenance & Support

Feeedz: Delivering Exclusive Deals from Top Companies in Saudi Arabia

Digital engineering, Product development, Maintenance & Support

Majannah: Setting the Standard for Podcasting in Saudi Arabia.

Digital engineering, Product development, Maintenance & Support

Restaurants: Rapidly Launched Table Booking Management System.

Ensuring Your App's Success

Unlock the Full Potential with Our Maintenance & Support Services

...but every now and then, our clients share their input

Hiring Models

At Appsums, we offer a range of engagement models designed to fit your unique requirements:

Part Time

Hire our skilled developers part-time to complement your teamโ€™s needs. Flexible hours, cost-effective solutions, and expertise tailored to your project requirements.

Full Time

Secure dedicated developers full-time for comprehensive project support. Ensure continuity, deep integration, and maximum productivity with our committed professionals.

Project Basis

Engage our expert developers or team on a project basis for targeted milestones. Flexible scope, clear deliverables, and efficient execution to meet your project goals effectively.

Time & Material

Opt for our time and material model to hire experienced developers. Transparent pricing, flexible resource allocation, and adaptable project management for dynamic requirements.

Maintenance and Support For Businesses of All Sizes

For Startups

Launch strong with a high-quality app that establishes your digital presence, attracts early adopters, and secures future growth.

For Mid-Sized

Launch strong with a high-quality app that establishes your digital presence, attracts early adopters, and secures future growth.

For Enterprises

Launch strong with a high-quality app that establishes your digital presence, attracts early adopters, and secures future growth.

Ensuring Your App's Success

Unlock the Full Potential with Our Maintenance & Support Services

Imagine a Product Team Designed Just for You

Kickstart Your Success
with Speed and Precision

Kickstart your dream project with us

Contact us today to discuss your needs with our solution consultants.

Product Owner

The product owner connects the development team and stakeholders, making sure the app meets business goals and user needs.

Product SME

Subject Matter Experts (SMEs) have deep knowledge and experience in specific areas related to the project, including processes, practices, regulations, and user needs.

Project Manager

The Project Manager (PM) advocates for the customer. They oversee the entire development process, keep the project on track, align team members, communicate with stakeholders, and ensure timely delivery.

Business Analyst

The BA clarifies business and user goals to the product team, working with stakeholders to define, analyze, and turn them into specifications for the development team.

Product Designers

The product designer creates a user-friendly and attractive experience. They research users, design layouts, and work with developers on interfaces.

Software Engineers

The software engineer builds both the front-end and back-end parts of the software, including the user interface, server logic, databases, and connections to other services, to create a secure, scalable, and efficient solution.

DevOps Engineers

The DevOps engineer works on app security, scalability, and performance, automating deployment and maintenance processes and setting up integration pipelines for smooth delivery.

QA Specialists

QA specialists ensure software quality before release by conducting tests, resolving issues, creating plans, tracking problems, and ensuring stability and reliability.

...Frequently Asked Questions

Why is maintenance and support important for my mobile app?

Maintenance and support ensure your app remains secure, stable, and up-to-date, providing a seamless user experience and minimizing downtime.

What types of maintenance services do you offer?

We offer regular updates, bug fixing, performance optimization, feature enhancements, and round-the-clock support to meet your app’s evolving needs.

How do you handle support requests?

We prioritize customer satisfaction and aim to provide timely responses to all support requests, addressing queries, concerns, and issues promptly.

What is your approach to monitoring and maintenance?

We conduct regular monitoring of your app’s performance, security, and usage metrics, using advanced tools and techniques to identify and address any issues proactively.

Can I customize the maintenance plan to fit my specific requirements?

Yes, we develop customized maintenance plans based on your app’s unique needs, outlining the scope of services, frequency of updates, and support channels to ensure optimal performance and user experience.

How do I get started with your maintenance and support services?

Simply contact us to discuss your app’s maintenance and support needs, and our team will work with you to develop a tailored plan that meets your requirements and budget.

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